Review by: Heather Muwero

Real Swamp Tour Reviews - Ragin Cajun Airboat Tours

Heather Muwero rated us: 1 out of 5 stars.

Negative experience. Headed back to the dock after 30 minutes (we left 7 minutes late) due to weather. Understandable. Should have been out for an hour and 45 minutes. Was not offered a refund. Asked for one and was told “my boss said we can’t give refunds if you are out more than half the trip”. 30 minutes is not half of an hour and 45 minutes. Could not rebook as other parties did as it was our last day. Emailed and got a condescending response with screenshots of all the lightening in the area. Why did we go out at all then? They should have cancelled the trip and refunded money to customers. But nope, just wanted to make a buck. I understand the weather is unpredictable, but I paid $167 for an one hour and 45 minute tour and got 30 minutes. I was not asking for a full refund, but a partial refund. Go with another company that puts customers first.

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Real Swamp Tour Reviews - Ragin Cajun Airboat Tours

Review by: Jenica R

Jenica R rated us: 5 out of 5 stars.

We had a blast! (A few weeks ago)

Our guide was somewhat new, he said he was about two months in, I can’t remember his name but he was a lot of fun and knowledgeable.

We got to the site and waited for a little while before breaking off into groups and loading up. We were supposed to be in a medium boat, but wound up in the largest boat.. we got the front seat though.

We saw several gators and birds, not too much else. None came on the boat or got held (glad we didn’t see any banded jaws).

Flying through the water was the most fun! Very happy to know it was a flat bottom boat.

We made it back in time and got to our food tour no problem.

Real Swamp Tour Reviews - Ragin Cajun Airboat Tours

Review by: Reesa Moore

Reesa Moore rated us: 5 out of 5 stars.

Airboat tour was the highlight of our NOLA trip. Our guide was informative, ride was fun and relaxing, beautiful scenery! We saw several gators and even a bald eagle. Highly recommend Ragin Cajun Airboat Tour!