Tina Thompson rated us: 1 out of 5 stars.
I did 3 different tours with 3 different tour companies. Forget everyone else and go with New Orleans Air Boat. The best in my opinion. With raging Cajun we Paid $150.00 plus for a 30 minute ride bc of weather. No money back, no rescheduling. Dangerous storm with lightning, awful ride back.
Tina. Did you come inside and talk with us? We always offer a reschedule for weather related shut downs. We will gladly put you guys on. But if you didn’t come inside to talk to us we have no way of knowing. Give us a call and I’d bet we can change your mind.
Tina. Thank you for the response again. I will certainly look into this. Our weather policy is that if a tour is shortened because of weather and last longer than half of the estimated tour time then there are no refunds only reschedules. Can you call me directly at 985-237-2660 so that I can get to the bottom of this. I will definitely reschedule you I just need a little more information so that I can see which boat/captain you were with. As for the conditions we always base our decisions on whether to go or not go based on current conditions. Unfortunately weather here can change rapidly and we just cannot control this. My earlier comment was if you had come in after the tour to discuss this then I’d think there would have been a different result.