Frequently Asked Questions

Get answers to common questions

New Orleans #1 Swamp Tour

We call ourselves New Orleans #1 Swamp Tour and we mean it. For starters, we are New Orleans only 100% private property tour. This means that you’ll be alone on the waterways instead of mixing it with other tour operators or commercial vessels.

We’re just minutes from Downtown and the French Quarter New Orleans with easy access by vehicle. We’ll even pick you up from your hotel for that extra special experience.

We’re also a family-run business. Unlike most of the other tour companies, when you book with us, you’re booking with the people that own and operate the boats. We’re committed to giving you the safest and most enjoyable experience we can.

Read on for a summary or for a more complete set of FAQs, just go here.

9:00 AM to 6:00 PM Sun – Sat.

Our hours do vary by season. For more information check out this article.

Approximately 1.5 – 2 hours and the time will fly by like one of our airboats! Please be here 15 minutes before your tour starts.

Each tour varies according to the mood of our wildlife. Customers may see:  American Alligators, Bald Eagle, Racoons, Wild Boar, Turtles, Snakes, Numerous different Bird Species. Live Oak trees, draped in mysterious Spanish Moss, Black Willow Trees, Swamp Red Maple Trees, Wild Iris, and Spider Lillys.

Chances are very high you will see an Alligator on our tours. Especially, in the warmer months. The alligators in our swamps are wild creatures so we can’t guarantee an Alligator spotting.

We offer private tours every day including wedding parties, corporate outings, special events, family reunions, etc. Ask our staff or check our site for details.

We are available to accommodate any kind of group/private tours for you and your party.

Snacks and drinks are always acceptable on our tours.

Sunscreen and bug spray are usually recommended. We will also have sunscreen and bug spray available for purchase in our souvenir shop, while supplies last.

While they are not mandatory. We highly recommend that you book to ensure you will have a seat. We do book up very quickly.

Our cancellation policy is as follows: 24 hour-no questions asked full refund.

Inside of 24 hours, there will be no refunds.

We are a rain or shine event. In the event of severe weather that is unsafe to operate our tours, we will refund or reschedule your tour.

We may delay the start or end of any tour based upon real time conditions and hazards.

Yes, there are a few restrictions for riding on our Airboat tours. The following are not permitted: expectant mothers, children under the age of 5, and persons with neck or back problems are not permitted.

Amazing Wildlife - Family-Friendly Fun

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